Website Terms & Privacy Policy
Website Terms
Website Terms and Conditions for Great Lakes Gaming
Last updated: 12/6/24
Welcome to the Great Lakes Gaming website (the “Site”). By accessing or using the Site, you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use the Site.
1. Acceptance of Terms
By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional terms applicable to certain services.
2. Eligibility
The Site is intended for users who are at least 13 years old. By using the Site, you represent and warrant that you meet this requirement.
3. Refund Policy
Event Bookings: Refer to your event agreement for refunds for event bookings.
Memberships: Refunds for memberships are not provided except as required by law.
Other Purchases: All sales are final unless otherwise specified.
4. Shipping and Return Policy
Shipping: We aim to process and ship all orders within [X business days]. Delivery times may vary depending on the shipping method and location.
Returns: Returns are accepted within [X days] of purchase, provided the item is unused and in its original packaging. Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
5. Cancellation Policy
Event cancellations must follow the terms listed in the event agreement.
Memberships are not setup for auto renewal, there is no need to cancel.
6. Links from the Website
The Site may include links to other websites for your convenience. Great Lakes Gaming does not endorse, control, or assume responsibility for the content, policies, or practices of third-party sites.
7. Prohibited Uses
You may not use the Site:
For unlawful purposes.
To infringe upon the rights of others.
To upload or distribute harmful or malicious code.
To impersonate another person or entity.
To disrupt the operation of the Site or servers.
8. Monitoring and Enforcement
Great Lakes Gaming reserves the right to:
Monitor your use of the Site.
Take legal action for any violations of these Terms.
Disclose information to law enforcement or other authorities if required by law.
9. Reliance on Information Posted
The content provided on the Site is for informational purposes only. Great Lakes Gaming does not guarantee the accuracy, completeness, or usefulness of any information.
10. Copyright Infringement; Notice and Take Down Procedures
If you believe content on the Site infringes your copyright, you may submit a notice to:
DMCA Agent
Great Lakes Gaming
100 S. Clinton Ave, Ste 22
Rochester, NY 14604
Email: business@glgaminglounges.com
We will respond promptly to valid notices as required by law.
11. Changes to the Website
We may update or change the Site at any time without notice. While we strive to provide continuous access, we are not liable for any interruptions or downtime.
12. Accessing the Website and Account Security
You are responsible for ensuring that your account information remains confidential and secure. Notify us immediately if you suspect unauthorized access to your account.
13. Geographic Restrictions
The Site is operated from the United States. Access from outside the United States may not comply with local laws, and you are responsible for ensuring compliance with your jurisdiction.
14. Force Majeure
Great Lakes Gaming is not liable for delays or failure to perform resulting from circumstances beyond our reasonable control, including natural disasters, strikes, power outages, or government actions.
15. Successors and Assigns
These Terms are binding upon, and shall inure to the benefit of, both parties and their respective successors and assigns.
16. Entire Agreement
These Terms, along with our Privacy Policy and any additional terms, constitute the entire agreement between you and Great Lakes Gaming regarding the Site and supersede all prior agreements.
17. Waiver and Severability
A failure by Great Lakes Gaming to enforce any provision of these Terms does not constitute a waiver of that provision or any other.
If any provision is found to be invalid or unenforceable, the remaining provisions shall remain in full effect.
18. Contact Information
If you have any questions about these Terms, please contact us:
Great Lakes Gaming
100 S. Clinton Ave, Ste 22
Rochester, NY 14604
Email: business@glgaminglounges.com
Phone: (585) 604-9626
By using this Site, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
Privacy Policy
Analytics
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
Visitor data
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
Billing and shipping address
Details relating to your purchase (for example, your shirt size)
Email address
Name
Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
Our payment processor(s) Stripe will also collect payment information from you. You can read their privacy policy at [Stripe’s privacy policy].
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
For form block submissions
When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Google for storage.
For website visitors
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
Customer accounts
If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.
This information may include your:
Billing and shipping address(es)
Details about your orders (for example, your shirt size)
Email address
Name
Phone number
We share this information with Squarespace, our website hosting provider, so they can provide website services to us.
Emails
You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
You enter your email address at checkout, or are logged into your customer account.
You add a product which is in stock to your shopping cart.
You close your browser or leave this website without completing your purchase.
You can unsubscribe from these messages at the bottom of the email.
The email will link back to this website, where you can pick up where you left off and complete your purchase.
Marketing Emails
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace and Sendfox, our email marketing provider, so they can send these emails on our behalf.
Order and account emails
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a customer account
Your customer account password has been reset or updated
You’ve made a purchase
Your order has shipped
It’s not possible to unsubscribe from these messages.
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
Squarespace Payments
When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:
Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.
Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.